The program
Privacy Resolve sends and receives text messages at (888) 649-4500 to support people who have received a notice from us and the counsel who represent them. Messages cover case access, deadlines, scheduling, secure portal links, and answers to questions you ask.
This is a customer care and account notification program. Privacy Resolve does not send marketing, advertising, or promotional text messages, and does not operate a mailing list.
How to opt in
Text the word START, or any question about your matter, to (888) 649-4500 from the mobile number you want us to reply to. Sending that first message is your consent to receive text replies at that number.
There is no other way to join. Privacy Resolve does not collect mobile numbers through a web form, does not import numbers from any list, and does not buy numbers from any source. A number receives messages only after the person holding it texts us first.
- Opt-in keyword: START
- Number to text: (888) 649-4500
- Consent is given by the person who holds the mobile number, from that number
What you are agreeing to
By texting (888) 649-4500 you agree to receive text messages from Privacy Resolve about your matter at the number you texted from. Consent is not a condition of resolving a matter, of making a payment, or of any purchase. You can withdraw consent at any time by replying STOP.
Message frequency
Message frequency varies. It depends on what you ask and on activity in your matter. Most people exchange a handful of messages over the life of a case. Privacy Resolve does not send recurring scheduled messages.
Cost
Privacy Resolve does not charge a fee for text messages. Message and data rates may apply, charged by your mobile carrier under your own plan.
Opting out and getting help
Reply STOP at any time to stop all messages. We send one confirmation that you have been removed, and nothing after that unless you text us again to opt back in.
Reply HELP for contact information. You can also email contact@privacyresolve.com or call (888) 649-4500.
- STOP stops all messages
- HELP returns contact information
- Opting out of texts does not affect your case, your deadline, or your ability to use the portal
How your number is handled
Mobile numbers, message content, opt-in records, and consent are never sold, rented, or shared with third parties or affiliates for their own marketing or promotional use. They are processed by Telnyx and other operational providers only to deliver and secure this program.
Do not send evidence, bank information, full access codes, or confidential documents by text. Text messaging is not a secure channel. Use the portal for anything sensitive.
Delivery
Carriers are not liable for delayed or undelivered messages. Delivery can be affected by network conditions, filtering, and device settings.
Related terms
The full SMS Terms are at https://privacyresolve.com/legal#sms. Our Privacy Policy is at https://privacyresolve.com/legal#privacy and our Terms of Service are at https://privacyresolve.com/legal#terms.
Privacy Resolve, 14 Harwood Ct, Suite 415 #1058, Scarsdale, NY 10583. Email contact@privacyresolve.com or call (888) 649-4500.