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Privacy ResolveAccess Portal →
Wiretap & CIPA · privacy compliance

Received a letter
about your website?
Resolve it here.

Review the technical evidence collected during the scan of your site, understand your options, and close the matter online without litigation in most cases.

Open your case
Printed at the top right of your letterLook it up
Call or text(888) 649-4500
Mailed certified
with USPS Form 3811
Logged access
sessions audited & timestamped
Signed release
delivered on resolution
Real human review
9am–6pm ET · Mon–Fri

What to understand before you decide what to do.

The statute is real

The federal Wiretap Act, CIPA, and their state analogues give a website visitor a private right of action when their data is transmitted to a third party without consent.

The evidence is technical

Your case file shows the scan timestamp, the vendors detected, where the traffic went, and what fields were captured. No allegation of intent is needed; the transmission itself is the violation.

Resolution is online

Most matters close inside this portal with a signed mutual release. You can also forward the matter to counsel of your choice and let them handle it.

Enter the code
from your letter.

Printed at the top right of page 1. Each code is unique to one business, one matter, and one mailing.

Format XXXX-XXXXLost letter? Look up by domain

What recipients usually want to know.

Why did I receive a letter?

A scan of your website detected third-party tracking technologies that transmit visitor information to outside servers without disclosure or consent. Under federal and state privacy laws, those transmissions can give rise to a private right of action by the visitor.

Is this a legitimate legal matter?

Yes. The letter you received is pre-litigation correspondence from the identified claimant. Your case portal contains the underlying technical evidence, the statutes at issue, and the claimant’s identity.

What are my options?

You can review the evidence, remediate the violations on your site, and resolve the matter through this portal. You can also involve your own attorney. Doing nothing allows the statutory clock to continue.

What happens if I ignore it?

If no response is received before the deadline printed on your letter, the matter is referred for filing in the appropriate court of jurisdiction. Filing fees and discovery costs are then added to the demand.

Can my attorney handle this for me?

Yes. Open the portal and invite counsel with Full Access. Your attorney can review the file, negotiate, sign, and arrange payment for your business.