Privacy Policy
Effective Date: January 1, 2026
1. Information We Collect
Privacy Resolve collects the following types of information:
- Case correspondence records
- Contact information provided voluntarily
- Website usage data (pages visited, time spent)
- Communications sent through our portal or via SMS
2. SMS Communications
When you text our business number, you consent to receive SMS replies related to your inquiry. Reply STOP at any time to opt out. Reply HELP for assistance. Message and data rates may apply. Message frequency varies based on your inquiries.
3. How We Use Information
- Facilitate case resolution
- Provide customer service
- Improve our services
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including encrypted storage, HTTPS transport, and access controls.
5. Third-Party Services
We use the following third-party services:
- Stripe — Payment processing
- PandaDoc — Document signing
- Telnyx — SMS communications
- Supabase — Secure data hosting
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at contact@privacyresolve.com.
7. California Residents
If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.
8. Contact Us
For privacy inquiries, contact us at: contact@privacyresolve.com
Phone: (555) 000-0000
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be effective when posted on this page with an updated effective date.